Privacy policy
PRIVACY POLICY
This Privacy Policy explains how Elyon London collects, uses, and protects your personal information when you visit or make a purchase from our website.
By using our website, you agree to the terms of this Privacy Policy.
Who is responsible for your data?
The data controller responsible for your personal information is:
Elyon London
Email: elyonlondon@gmail.com
Why do we process your personal data?
Elyon London processes your personal data in order to provide our services, manage orders, process payments, deliver products, offer customer support, and communicate with customers.
We take your privacy seriously and handle your personal data with care.
What personal information do we collect?
We may collect the following information:
- Full name.
- Email address.
- Billing address.
- Shipping address.
- Phone number.
- Order information.
- Payment information.
- Customer support messages.
- Website usage information.
- Marketing preferences.
How do we use your information?
Your personal information may be used for the following purposes:
- To process and deliver your orders.
- To contact you about your purchase.
- To provide customer service.
- To process returns, refunds, and exchanges.
- To send order confirmations and shipping updates.
- To improve our website and customer experience.
- To send marketing emails or messages if you have given consent.
- To prevent fraud and protect our store.
Marketing communications
If you have given consent, we may send you marketing communications by email, SMS, or other electronic methods.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions or by contacting us at:
Data accuracy
You confirm that the personal information you provide is accurate and complete.
You are responsible for updating us if your information changes.
Data retention
We will keep your personal data only for as long as necessary to fulfil the purposes described in this policy, including legal, accounting, tax, fraud prevention, and customer support requirements.
Your rights
Depending on applicable data protection laws, you may have the right to:
- Access your personal data.
- Request correction of inaccurate data.
- Request deletion of your data.
- Restrict the processing of your data.
- Object to certain processing.
- Request data portability.
- Withdraw consent for marketing communications.
To exercise your rights, please contact us at:
Data security
We take reasonable steps to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration, and destruction.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.
We recommend reading the privacy policies of any third-party website you visit.
Changes to this Privacy Policy
Elyon London reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page.
Contact
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: